Customer Resource Center
Tools, Tips, and Information to Maximize LightBox Live
Discover everything you need to know about LightBox Live—the powerful new solution for environmental due diligence. Explore key features, learn how to use the platform, and access resources to unlock the benefits of this next generation application.
Webinar Recordings
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Introduction to LightBox Live
Recorded Live on May 5, 2025
During this first look at our new application, we explore the industry challenges and customer feedback that inspired the development of LightBox Live.
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LightBox Live: Quick Overview
Recorded Live on June 10, 2025
This presentation will walk you through some of the key features that contribute to the streamlined effects of LightBox Live.
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LightBox Live: Table Functions
Recorded Live on June 24, 2025
This presentation focuses on table functions such as: filters, saving lists, exporting, and more! Watch this brief demo, on your schedule.
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LightBox Live: New Content
Recorded Live on July 16, 2025
This presentation will help you benefit for some of the new content in LightBox Live, including assessor records and historical fire incident data.
Everything You Need To Get Started
How To Access LightBox Live
As of May 12, any new orders include a link to the new LightBox Live application, which will replace the previous version of LightBox. Accessing the new application will require a user-based account, which you can sign up for here. Other than the new application, there are no changes to the ordering process, the access links, or the online Order Status page. You may continue to share the project with colleagues, who will require a user-based account as well.
Explore our resources and discover the powerful features of LightBox Live.
LightBox Live Fact Sheet
Get a quick look at what LightBox Live delivers. Explore our fact sheet to get up to speed on some of the key features and benefits of LightBox Live.
Quick Start Guide
Top insights to help you make the most of LightBox Live—streamline your workflows, enhance decision-making, and deliver your best work effortlessly.
Blog I: Getting Started with LightBox Live
The first in our highly requested featured blog series by thought leader and LightBox's SVP of Environmental Due Diligence, Alan Agadoni. Hear from an expert on his experience with LightBox Live.
Blog II: Streamlined and Smarter
Our second blog focuses on the features that streamline environmental due diligence workflows, such as our modern interface, intuitive navigation, and enhanced tools like frozen headers and multi-tab viewing.
Blog III: Richer Content, Smarter Research
The third installment of this series highlights significant content upgrades in LightBox Live, such as upgraded tax parcel data with comprehensive assessor records, integrated soils data, and the addition of historical street view imagery.
Access more technical information on our documentation page.
On-Demand Webinar: Inroduction to LightBox Live
LightBox Live eliminates friction points in your workflow by enabling you to move seamlessly between datasets and tools without losing context or momentum. During this 30-minute live webinar, we explore the industry challenges and customer feedback that inspired the development of LightBox Live, demonstrate key features, and highlight how it empowers environmental professionals and others in the commercial real estate market.
Speakers:
Register for Upcoming Events
LightBox Live: Using New Tools
August 13, 11am PT / 1pm CT / 2pm ET
This live presentation will demonstrate the new tools in LightBox Live, including the advanced measuring tools and the new Area of Interest Tool.
Speakers: Kathleen Lavallee & Paul Schiffer (LightBox Product, Environmental)
What's Next for LightBox Live?
We are working on features to bring new content, greater accuracy, and faster workflows, empowering customers to make better-informed decisions with improved efficiency.
City Directories Reimagined
Our largest-ever digitization project will streamline your workflow with:
Unparalleled coverage
With new and improved content—the most comprehensive collection of historical property information ever assembled with 4 billion occupant records.
An integrated map experience
View City Directory data right within LightBox Live, enabling you to review multiple content sources in one place.
Enhanced historical search
Search target and adjoining property information connecting streets and addresses through time to better identify property history.